Returns

Returns     ALSO ANY SPECIAL PROMO CODE SALES ARE FINAL SALE, NO EXCHANGES, NO RETURNS, XO

Our policy lasts 10 days . . If something does not fit like you hoped, please know we will be happy to offer a refund so long as the merchandise is not a FINAL SALE ITEM.  Please return merchandise within 10 days of the day you receive it, and make sure merchandise has all tags attached and please include all receipts. Also, please be sure to include your name, address, phone number and email so we are able to reach you in case of any issues. WE ALSO ASK THAT YOU GIVE US A MAXIUM OF 7 DAYS TO ISSUE REFUNDS. It takes time to inspect, measure, and make sure that the merchandise has not been altered or worn. We sincerely regret this action, but it is due to the fact of others taking advantage of our easy full refund policy.

To help out our environment, you could if you wanted, turn the bag that the clothes came in inside out and reuse that bag.  

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Please note, if you received free shipping (for orders over $150) and the refund brings you under the "free shipping cap" we will deduct our shipping costs off your refund.

Unfortunately, we cannot process exchanges for you.  You must return the item you do not want and place a new order for the item you do want.  We do not have the ability to re-charge your payment method for new shipping expenses.  We apologize for any inconvenience this may cause.

********************** ALL ORDERS PLACED ON AND AFTER JANUARY 28th AT 4:30 PM EASTERN STANDARD TIME ARE NOW CHARGED A 5$ USD (DOLLAR ) RESTOCK FEE IF RETURNED ****************************Please make sure you understand and agree to this when ordering with us. This is your responsibility to understand ALL our policies. When placing an order with us , you must agree to all our policies. NO EXCEPTIONS . 

 Additional non-returnable items:

VINTAGE 

HOME GOODS FROM LA MAISON 

Gift cards

FINAL SALE ITEMS

SWIM WEAR 

INTIMATES 

********** ALSO PLEASE REMEMBER WHEN WE RUN A SPECIAL SALE , SUCH AS OUR SUMMER SOLSTICE SALE , ALL SALES ARE FINAL. NO EXCEPTIONS.NO EXCHANGES **********

 

 To complete your return, we require a receipt or proof of purchase.  

 

Please do not send your purchase back to the manufacturer.

 ALL SALE ITEMS ARE FINAL SALE. NON REFUNDABLE. THANK YOU FOR UNDERSTANDING . XOXO

 

Exchanges (if applicable)

The best way to exchange your item is to send back what you don't want for a merchandise refund and reorder the item you would like instead.  We need to process exchanges this way because we are unable to charge you again for shipping and we can't guarantee inventory will be available for the exchange.

 

Gifts

If the item was purchased for you as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. If you would like to return the gift, please call or text us at customer service at 954-482-7777 or 954-909-5999 so we can give you a discount code to be used when you place your next order.  This discount code will be in the amount of the merchandise minus shipping charges and the $5 restock fee.  Alternatively, we can refund the sweet person who bought it for you.  When returning a gift please specify you received it as a gift in the package with the merchandise.

  

RETURNING A PRODUCT

To return your product, you should mail your product to:

Boca Leche

Attn.:  RETURNS

1934 E. Sunrise Blvd.

Fort Lauderdale, FL US 33304

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 We do like to do our part for the environment, and we think it's a cool idea to turn the " bag of love " inside out and repurpose it , just use it to send us back the merchandise, please.

Please allow us at least 7 DAYS .  We now have to measure the Exumas pants , because we did get burned by people cutting them and returning them. So that takes time.  

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

CANCELLATIONS

We will process a cancellation request for you provided the merchandise has not left the warehouse or has not been posted to leave the warehouse.  A cancellation is like a refund in that you are subject to the same $5.00 restock fee.  You will be refunded to your credit card or pay pal account minus $5.00.

We really care about what we are doing here at Boca Leche. We style the fashion, then we "break it down " to show y'all what it looks like unstyled in its natural state. Sorta like what we look like in the morning without our hair done. 

Thank you, Thank you, Thank you, for shopping with us. Online shopping should be an easy, hassle free , fun experience. We have fun styling and writing the stuff, we hope you have fun or special moments because you chose to be with us. 

If you want to get to know us better, google Boca Leche, we have a ton of reviews and comments. We have been in store for 8 years now. We are very excited about bringing it online. And its only going to get more interesting from here. 

XOXO